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Reporting

Visibill is designed to automatically generate relevant and easy to read reports to review and monitor all aspects of your telecommunications usage. Some of the most popular reports include the following:

TOP 10 CALL REPORT

Quickly identify the most frequently called numbers for your business. This report can be customised by the number of calls, length of call or total cost. This will allow you to analyse call patterns to determine why these numbers are being called so frequently and whether you can save money by using an alternative service. Click here to view a sample report.

CALL TYPES

Analyse calls to any destination including local, national, international, mobile and Toll Free. This feature allows you to see the split of call types and easily identify the types that represent a large proportion of your entire spend. Click here to view a sample report.

CALL VOLUMES

VisiBill allows you to analyse calls on an ongoing basis during any day, week or month. This enables you to easily identify historical and real time calling trends which can identify areas where you could achieve cost savings for your business. Click here to view a sample report.

COST DRIVERS AND BUDGET TRACKING

Wouldn’t it be useful to identify the top ten cost contributors to your business and how they affect your budgets? With Visibill this can be done quickly and easy with our automated reporting – you can even set up email alerts for exception reporting on any call types. Click here to view a sample report.

Other useful reports that can be automatically generated include the following:

EXCEPTION REPORTING

This report highlights ‘wildcard’ or exception calls that could otherwise go unnoticed. For example: multiple short calls, particularly long calls, call made after standard business hours or very expensive calls can all be pinpointed allowing you to easily identify calls that are not business related.

MANAGE INTERNET USAGE

The best way to ensure that access to the internet is being used in the most responsible and productive way is to monitor it. The internet usage report allows you to monitor usage by traffic type – this is also a great way to ensure you are on the right plan for your business needs.

ONLINE ACCOUNT MANAGEMENT

With VisiBill you can register to automatically receive and email each month notifying that your latest invoice is available online to view and pay. This feature eliminates the need for a paper bill, although both options are available if required.

VisiBill is exclusive to CallPlus customers and is absolutely free as part of our service.

To try our Online Demonstration or to find out more about VisiBill, please contact us on 0800 89 5000.